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Welcome to SUPARTIFY, the art of a technical support engineer!

Typing on Computer

Explore my blog

I am posting regularly, every Wednesday a new post.

Enjoy reading about the life of a technical support engineer, and learning from his experience.

Quote of the month

"You can have anything in life, but you can't have everything!"

- Susan Jeffers

Recent posts

Why do technical support engineers need to have problem-solving skills?

Oct 25, 2023

Why do technical support engineers need to have problem-solving skills?

What is a problem-solving skill? Problem-solving skills refer to the ability to identify, analyze, and resolve problems or challenges...

Mentoring in Technical Support

Jul 6, 2023

Mentoring in Technical Support

Introduction Mentoring in technical support is not an easy task. It is not only a matter of having the technical skills and the knowledge...

Settling down the first week of being hired

May 17, 2023

Settling down the first week of being hired

A new job comes with many changes, such as a new commute, new colleagues and a new set of expectations. The first week of being hired is...

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